faq

FAQ

These are problem you may encounter after you understand us. If the problem is still not solved, you can send us an email or call us,we are always at your service.

Yes, One Plus have more than 25 years related experience.

Yes, we have many cases with P&G, Mars, PMI, etc. 
We build a long term business relationship with them.
Click to browse all our cases.

For Prototype, it usually takes 15 days;
For Mass Production, it depends on quantity and material of product.
Normally, it takes 20 days - 35 days.

 EXW, FOB, CIF, DAP, DDU...

One Plus has been working with 3 of the top 5 forwarders for many years, they have the ability to send any product anywhere.

For China, 240 local installation service teams, for all provinces installation service, except Tibet;
For Asia-Pacific, we covered installation services of Malaysia, Singapore, Thailand, Indonesia, India and Philippines.

Since March 1, the government has approved Chinese enterprises to resume production in an orderly manner, and our company has resumed full production. Please feel free to contact us if there is something you need.

At present, our production capacity has been fully restored and the production time of our products is back to normal. However, overseas shipments may take longer than usual due to the global pandemic of the new coronavirus. The length of time depends on the customs policy of the destination country and the status of the logistics partner.

Yes. The spread of the virus is now under control in China, and Chinese companies have returned to full production in accordance with government approval.

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